FAQS
Questions, Answered.
Everything you need to know about working with INDECO — from materials and customization to logistics, certifications, and after-sales care.
Everything you need to know about working with INDECO — from materials and customization to logistics, certifications, and after-sales care.
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INDECO supplies interior fit-out materials and custom furniture: sanitary ware, doors and windows, kitchen and joinery, lighting, and bespoke furniture. We also run design and fit-out for residential, hospitality, commercial and healthcare projects in Africa, the Middle East, Europe, Australia and Southeast Asia.
We work across Africa, the Middle East, Europe, Australia and Southeast Asia, including Kenya, Ethiopia, Tanzania, Uganda, Nigeria, Djibouti and the GCC. Projects range from single villas to 200-room resorts and hospitals.
Yes. Most of our furniture and joinery is made to order. Share your drawings, dimensions, or reference images and our team will produce shop drawings, material samples, and a prototype if needed before mass production begins.
Yes. Alongside materials we run concept design, 3D visualisation, space planning, BOQ, production, logistics and on-site installation guidance, all handled by one team.
Discovery & design usually take 2–3 weeks; custom production 4–6 weeks; global logistics 2–4 weeks. A standard project lands in roughly 8–12 weeks from briefing to handover, depending on scope and shipping route.
We work on FOB, CIF, or DDP per your preference. We manage secure export packing, container loading, ocean/air freight, and customs documentation, and provide live tracking until goods reach your site.
Material- and product-specific certificates (e.g. CE, SGS, FSC, fire-rating) can be supplied on request. Tell us the destination market's compliance requirements and we will match the right certification for your order.
For project-based supply there is no rigid MOQ — we serve both single-villa and large-development orders. For catalog items, small batches are possible; our team will confirm the most cost-effective quantity for your budget.
Send your drawings, mood board, or a list of spaces via our contact page. We return an itemized Bill of Quantities with transparent pricing, lead times, and a proposed project schedule — usually within 3–5 working days.
Yes. Every project includes QC reports, production photos, an installation guide, and dedicated after-sales care. Every project ships with QC reports, production photos and an installation guide, and we answer on-site questions after handover.